Data Center Technician at Amazon

About the Company:

Amazon.com Inc (AMZN) is a leading global Internet company and one of the most trafficked Internet retail destinations worldwide. Amazon directly sells, or acts as a platform for the sale of, a very broad range of products, including books, music, videos, consumer electronics, clothing and household products. The majority of Amazon’s sales are products sold by Amazon, with the remaining amount from third-party sellers. Through year-end 2006, Amazon had approximately 64 million active customers worldwide. In 2006, 55% of Amazon’s revenue was generated in North America and 45% was generated by its International segment. Within North America, Media was 61% of total sales, Electronics & General Merchandise (EGM) was 34% of the total, and Other revenue was 4%. Within its International segment, Media was 72% of sales and EGM was 28% of sales. Amazon has direct operations in the United States, Canada, France, Germany, Japan, and the United Kingdom. Amazon was founded in 1994 and is headquartered in Seattle, Washington.

Amazon is an online shopping website with one of the largest product supplies online. It was one of the first companies to sell products deep into the long tail by housing them all in numerous warehouses and distributing products from many partner companies.

Since 2004 Amazon has begun rapidly expanding its web services arsenal. Products such as Amazon EC2 (Elastic Compute Cloud) and Amazon S3 (Simple Storage System), have been large success.

Prior to these services Amazon had survived on a low margin business model that relied on enormous volume in product sales. Amazon is looking to these services to provide a healthier profit margin.

The ideal candidate:

Basic Qualifications

IT Hardware Concepts:

• RAID
• SAN
• x86 Architecture
• SCSI
• Linux/Unix Administration:
• Boot Process
• GRUB/LILO
• File Systems
• Network device and protocol configuration
• Directory Structure
• Performance Management/Troubleshooting
• Base Operating System Install
• Scripting: Perl, Python, Bash
• Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs
• Networking Protocols (OSI Model)
• Copper/Fiber Optic Testing/Cabling Standards

The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations.

Data Centers are 24x7 environments. All interested candidates must be willing to work rotating shifts (day/night) as well as weekends. Data Center Technicians are also required to wear a pager for communication, information, emergency, and on-call situations.

All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles. Travel between sites/locations during the workday may occur.

Preferred Qualifications

• Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
• Networking experience with CCNA and/or Network+ certifications is a plus.
• Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
• Associate's degree in IT-related field plus two years of progressively responsible experience

Job Description and responsibilities:

As a Data Center Technician, you are a primary resolver for your support team, and are skilled at troubleshooting one or more operating systems. You are able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey SOPs to junior staff. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.

You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians. You understand all aspects of the equipment you support.

A100, part of the Amazon.com group of companies is located in Santa Clara, CA.

To apply:

Visit http://www.amazon.com/gp/jobs/151602/ref=j_sr_8_t?ie=UTF8&category=%2A&location=BR%2C%20Sao%20Paulo&keywords=&page=1